Delete your NOHM account.
Delete it in the app or ask us by email. Your account is deleted 90 days after you ask. Sign in before then to cancel.
Fastest. You see the deletion date right away.
Write from the email on your account.
Sign in and cancel the deletion in Settings.
Delete in the app
- Open NOHM and go to your Profile.
- Open Settings. Under Account, tap Delete Account.
- Review what happens, pick a reason, check the three boxes and type DELETE to confirm.
The app shows the date your account will be deleted. We email you a confirmation and sign out your other devices.
Ask by email
Can’t open the app? Email support@nohm.app from the email address on your NOHM account with the subject “Delete my NOHM account”, and include the phone number on the account. We confirm it’s you, then schedule the deletion. The same 90 days apply.
Finish these first
- Complete or cancel any open service request or job.
- Landlords: end active leases, send the deposit statement for any security deposit paid through NOHM, and withdraw or finish any rental offer whose move-in payment has started.
What is deleted
When the 90 days are up:
- Your name, email, phone number and profile photo.
- Your password and Google or Apple sign-in.
- Every signed-in device and push notification.
- Your hold on homes you own: they are released, and household access to them ends. Your access to other households ends too.
- Landlords: your rentals are released and your NOHM Rentals plan ends.
- Any NOHM Credits balance.
What is kept
Some records stay, no longer tied to your name: jobs and their service history, invoices and payment records, home records (a home’s service history stays with the home), and past leases. We keep them for the home’s next owner, for tax and legal requirements, and to resolve disputes. See the Privacy Policy.